Mitsuuroko Group Holdings Co., Ltd. and Mitsuuroko Group Holdings Co., Ltd.'s subsidiaries (hereinafter referred to as "Mitsuuroko Group Companies") are committed to protecting and respecting your privacy, and seek to comply with the relevant laws and regulations as well as company policies established for the protection of personal information. By ensuring compliance by all our directors and employees, Mitsuuroko Group Companies aim to gain respect and trust and meet the customers’ expectations.
In addition, we pay special consideration when handling of personal information of children and seek to obtain the parents’ consent in the process.
This Privacy Statement sets out the basis on which we will process any personal data we collect from you, or that you provide to us.
All personal data and other information collected may be used by Mitsuuroko Group Companies individually or collectively and may be combined with other information for the following purposes:
Proposals and guidance for products / services, campaigns, events, etc. provided by Mitsuuroko Group Companies
Surveys, research and development to improve the quality of products and services provided by Mitsuuroko Group Companies
Conducting a questionnaire about the products and services provided by each Mitsuuroko Group Company
For proper execution of business management operations as a group, such as understanding and managing various risks
Mitsuuroko Group Companies will not disclose any personal information of customers to third parties, Even after customers’ consent for us to disclose to third parties, we ensure confidentiality agreements and other security measures are in place to protect personal information as well as the interests of our customers.
Mitsuuroko Group Companies may share the following information with other Mitsuuroko Group Companies for the purposes described in "1. Purpose of Use."
Customer basic information including name, age, gender, address, phone number, and contact number
The content and status of services and products provided by Mitsuuroko Group Companies to customers, and status of transactions
Results of various questionnaires conducted by Mitsuuroko Group Companies
Content of consultation from customers
The responsibility of managing information for shared use falls on the Mitsuuroko Group Company that has acquired the information.
Each Mitsuuroko Group Company has established internal rules and will take reasonable safety measures to protect the personal information entrusted to us by our customers from loss, destruction, unauthorized leakage to the outside, falsification, and unauthorized access. In addition, we may delete your personal information when we judge that the purpose of use has been achieved and it is no longer necessary to keep personal information continuously.
When we receive a request from a customer to disclose, correct, add or delete, suspend the use, etc. of the customer's own personal information managed by us, we will take steps to confirm the identity before honoring these requests and take appropriate actions promptly. For complaints and consultations regarding the above and our handling of personal information, please contact the following.
Mitsuuroko Group Holdings Co., Ltd.
Tokyo Square Garden, 3-1-1 Kyobashi, Chuo-ku, Tokyo 104-0031, Japan
Tel: +81 (0)3-3275-6300